Built by Shippers, For Shippers; with Shipping Haus. We built a platform that we as a print/promo industry shipper would want to use. We’re carrying that mindset with us as we continue to innovate and improve the platform based on the need for these industries. The great result was we found traction in all kinds of industries.
Your account can be set up in under 15 minutes!
Savings can range for many of our customers, but we have seen savings of up to 40%. There is also a HUGE process improvement that saves hours a week!!
Shipping Haus enables you to be more productive and efficient than ever before. The shipping dashboard is designed to process shipments with speed and accuracy, while also allowing you to have control over all the steps in the shipping process. Within the shipment dashboard in Shipping Haus you can:
- Track all your shipments in one place
- Easily create a “one off” label
- Rate shop and choose your carrier
- Schedule your pick-up date & time
- If you have any claims, view the progress in one place
- 3rd party shipping management
- Import commonly used shipping addresses
- Integrate your sales channels, Amazon, WooComm, etc.
- Much more….
At Shipping Haus, we know having great shipping rates doesn’t mean you can use them when shipping a 3rd party through a supplier. We SOLVED that problem and added the ability to have all of your 3rd party shipments in your facility or directly to your customers be brought into your shipping dashboard. You no longer have to wait weeks to get the invoice from the carrier to invoice your customer.
Shipping Haus’s solution will electronically go and get your shipment details from the carrier’s website once it has been picked up by the carrier. The information that gets pushed into your dashboard will be all the details of that shipment (tracking, number of boxes, weight, etc.), along with the list price for that shipment compared with your negotiated price that you will be charged from the carrier.
At Shipping Haus, we know that manufacturers need to manage the 3rd party shipping on behalf of its customers. Our solution allows you to attach your customer’s 3rd party account to their profile, which means you never have to think twice about managing the process. You can also have your customer receive an email notification once the shipment has gone out.
Most suppliers have lost revenue from 3rd party shipping. With Shipping Haus, suppliers now can recapture lost revenue. With our 3rd party solution, you will have the ability to run a report on your cost for that same shipment (with mark up) to your customer for them to compare your rates with theirs. We have seen upwards of 55% of the suppliers regain the shipping volume with our marketplace rate.
We use a wallet system, so money is drawn out of your business account. It will show up as an entry call EliteWorks.
If you want to know the cost of a particular label, you can go under “Labels” in the left menu to find that cost.
Yes! But, there are some limitations on the carriers. When shipping to a PO box, you would just enter the address as normal. I
How do I file a claim on a damaged shipment?
Find the Label of the package you need to file a claim on. There is a “clipboard” icon that you need to click on. That opens a window to enter initial information about the claim.
Then, send an email to shipping@eliteworks.com and include pictures of the damaged shipment, invoices showing the cost, and include the original tracking number.
Let us know who the contact person is on your end and the associated email address.
Average claim resolution is 2 to 4 weeks.
Yes, you can–but in an effort to shipping costs down for everyone, we will have to upcharge the shipping cost by 3% to cover fees.
In the event you need to file a claim due to a damaged/lost shipment, you can watch this video to learn how https://youtu.be/RxmhGizNvCA
The steps to follow are:
- Find the label you need to file a claim on in Labels.
- Clicking it opens a side window. Click on the “clipboard” icon.
- Enter the reason for the claim, the value, and any background information.
- Then, send an email to shipping@eliteworks.com (copy support@shippinghaus.com) and include pictures, invoices proving value, tracking etc. The more the information, the better.